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Help centre · Membership and billing

Products included, extra products and yearly billing

How the subscription is priced: the included products, what counts as a product, the per-product fee above them, the yearly option, how you pay and where to see your live count.

The price

There is one subscription. It is per organisation, not per user — seats are unlimited — and it includes the compliance engine and every tool:

  • €129 per month, cancel any month, or
  • yearly: the subscription part prepaid for twelve months at 20 % off — €1,238.40, which is €103.20 per month.

Both variants include 20 active products. Above that, each active product is €0.40 per month. All prices are in EUR excluding VAT; VAT is added on the invoice where it applies. The pricing page has a calculator that shows the monthly and yearly total for any number of products.

There is no trial and no free product allowance: the free account does not include the engine, and the subscription starts the day an admin starts it.

Payment is by card. An admin enters the card in Stripe’s checkout when starting the subscription, and it is charged automatically at each renewal and for the per-product fee. Payment by invoice is not offered: the invoices on the Plan & Usage page document what the card was charged.

What counts as a product

A product is an active product in your organisation, across all compliance profiles. Variants uploaded as separate rows are separate products. The count is taken at the end of each billing period.

Archived products do not count — from the next period. A product archived during the current period keeps counting until that period closes, so archiving the catalogue the day before renewal does not reduce that invoice. Deleted products stop counting immediately, but deleting also removes their documents links and history, so archive rather than delete when you might need the record.

Products in the platform without a subscription (a free organisation looking at the membership page) are simply counted; nothing is billed until the subscription starts.

Where to see the count

In the platform, open Settings in the sub menu and choose Plan & Usage. “This month” shows:

  • the membership line,
  • Products on the platform — the live count, times the per-product price,
  • documents stored and compliance profiles,
  • the estimated monthly total.

The same page lists your invoices with a link to each Stripe-issued PDF. The membership is invoiced on the renewal date; the per-product fee is invoiced separately on usage.

Yearly billing

Yearly prepays the subscription part only. Extra products above 20 are still billed monthly on usage on both plans, because the count moves. You choose monthly or yearly when starting the subscription; switching later is done through “Manage billing” on the Plan & Usage page, and the change takes effect at the end of the current period — the page tells you the date.

Who can change it

Only an organisation admin sees the billing controls. Members see the usage numbers but cannot start, change or cancel the subscription.

Managed

If you would rather have Conphora run validation, documentation and monitoring for you, that is priced per case and agreed by contact, not by a plan: Talk to us.

For a question about a specific invoice, send a request with the invoice number; billing requests are answered by the same team.

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