What it is
The Safety Business Gateway is the European Commission’s portal through which businesses notify dangerous products and product-related accidents to authorities. It is the business-facing counterpart to the Safety Gate alert system, and the channel the GPSR points operators to.
Why it matters for compliance
Under the GPSR, when a product placed on the market proves unsafe, operators must take corrective action and inform the authorities — and notify accidents. Knowing when a defect crosses the threshold of reportability, and reporting promptly and completely, is a core competence of incident management. Under-reporting risks enforcement and amplifies harm.
How to use it
- Use it to notify a dangerous product or a product-related accident.
- Build the reportability decision into your incident and recall playbook.
- Keep the responsible person’s details and product traceability ready, so a notification can be filed quickly.
Good to know
Reporting is not an admission of failure but part of running an incident well — a prompt, complete notification is what the law expects and what limits harm.
Visit the official Safety Business Gateway site ↗How Conphora helps
Conphora turns obligations like these into one managed workflow — it matches each product to the rules that apply, flags the gaps, and keeps your evidence ready for retailers and authorities.